Privacy Policy

1. Introduction

Outvid Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video outreach platform ("Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, company name, job title
• Profile data: profile photos, voice recordings, and video training data for AI clone creation
• Payment information: billing address and payment method details (processed securely)
• Content: scripts, email templates, prospect lists, and generated videos
• Communications: messages you send to us via email or support channels

2.2 Information Collected Automatically

• Device information: browser type, operating system, device identifiers
• Usage data: pages visited, features used, time spent, click patterns
• Log data: IP address, access times, referring URLs
• Cookies and similar technologies: session cookies, analytics cookies, preference cookies

2.3 Information from Third Parties

• OAuth providers: Google account information when you sign in with Google
• Enrichment services: publicly available business data about prospects (e.g., company size, industry)
• Integration partners: data synced from your connected CRM, email, or sales tools

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your AI clone and generated video content
• Process transactions and manage your subscription
• Send transactional emails (account updates, billing, security alerts)
• Provide customer support and respond to your inquiries
• Analyze usage patterns to improve features and user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. AI Clone Data

Creating an AI clone requires voice recordings and/or video training data. This data is used exclusively to generate your personalized AI clone and video content. We do not use your clone training data for any other purpose, including training general AI models.

Your clone data is stored securely and is deleted upon account termination, unless you request earlier deletion. You may request deletion of your clone data at any time by contacting us.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

• Cloud hosting and infrastructure providers
• Payment processing providers
• AI video generation infrastructure
• Email delivery providers
• Analytics services

5.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Outvid, our users, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, or to enforce our agreements. Generated videos are retained for the duration of your subscription and deleted 30 days after account termination.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@outvid.ai. We will respond within 30 days.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

• Essential cookies: Required for the Service to function (authentication, security)
• Analytics cookies: Help us understand how users interact with the Service
• Preference cookies: Remember your settings and preferences

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place, including standard contractual clauses, to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing include your consent, performance of a contract, and our legitimate interests in operating and improving the Service. You may contact your local data protection authority if you have concerns about our data practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at privacy@outvid.ai.